BETTER TEAM COMMUNICATION, CUSTOMER INTERACTION AND MORE
Ready to take your team communications to the next level? VoCoVo GO+ can connect teams of 30+ users with multiple talk groups. It also has the extra functionality of call points and can integrate with a range of third-party applications, giving you access to business intelligence*.
VoCoVo GO+ makes it easy for businesses to have a bigger impact on their customers by bringing their employees closer to them. GO+ systems are powered by VoCoVo Controllers to accommodate multiple voice conferences, making them perfect if you have more than one team operating in the same location.
At the touch of a button, the whole team can talk, listen, and help. VoCoVo Headsets offer simple to use wireless team communications, with crystal clear audio enabling your teams to communicate instantly across the widest areas. Unlike traditional two-way radios, VoCoVo headsets use full-duplex technology to deliver crystal-clear audio that flows in both directions. This means you can listen to others while you’re speaking, just like you’re talking face-to-face.
With multiple wearing styles available, staff can be standard issued with their chosen wearable depending on their personal preference. This is a proven way to keep team members’ focus on customers whilst feeling completely comfortable maintaining the highest standards of hygiene.
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Intelligent push-to-talk – communicate instantly with colleagues however suits you – either by pressing and holding the “push-to-talk” button, or applying “talk lock” which leaves your microphone open if you need both your hands-free.
Great for click-and-collect – when a customer presses the button on a VoCoVo call point, any member of the team can talk to them directly via their headset. Without having a permanently-manned click-and-collect desk, staff can work more efficiently.
Sleek headset design – perfect for delivering crisp, clear and instant communication between teams without detracting from customer experience.
Wide talk range – a VoCoVo base unit delivers up to 90m² talk range, which can be boosted with a VoCoVo repeater, ensuring staff are connected even in large stores.
No more tannoy announcements – keep staff communication low-key to ensure loud tannoy announcements are no longer needed. And multiple voice conferences available, different teams working on the same site can communicate effectively.
Do the small things well
With the flexibility that comes with implementing a VoCoVo solution, its even easier to do the small things that, if not done properly, can ruin the in-store experience for your customers. When you can communicate with colleagues discreetly without tannoy announcements and conduct routine stock checks, price checks and product enquiries better than ever, you’re onto a winner.
Simple to use push-to-talk features
Have a real-time conversation with any colleague across your team, store or company at the touch of a button. With features like Mute and Talk-Lock, it’s easy to keep your communications hands-free and flexible so you can focus entirely on your customers.
Create a more flexible workforce
Thanks to VoCoVo GO+ systems’ additional functionality, teams can take communication to a whole new level. Creating multiple talk groups can allow different teams to communicate independently, and by using call points businesses can create an efficient and safe click-and-collect system. Ultimately, VoCoVo systems allow teams to work in a smarter way in order to create the best customer experience.
Trusted by Tier I retail giants
You will see VoCoVo in use at ASDA, B&Q, Wickes, TK Maxx, Tesco and other retail stores, as well as popular restaurants such as TGI Friday. However, because the VoCoVo “GO” system is so simple it gives smaller, independent retailers, restaurants, leisure centres, venues and much more the chance to benefit from the same technology – without breaking the bank.
Standard VoCoVo “GO+ Items:
- VoCoVo controller
- VoCoVo headsets including headbands
- VoCoVo base unit (includes power supply)
- VoCoVo multi-charger racks
- Extra VoCoVo headsets
- VoCoVo manager handsets
- VoCoVo repeater (to boost talk range)
- Additional headset wearables (headbands, ear hooks or neckbands)
- Additional ear cushions
- Additional multi-charger racks
LOOKING FOR SOMETHING MORE SIMPLE?
VoCoVo GO gives teams of up to 29 members instant access to one voice conference and one-to-one voice conversations. Just open the box, plug in your Base Unit, charge your Headsets and go!